Professional Tattoo Care for
Smoother Sessions & Faster Healing
Des soins de tatouage respectueux de la peau, utilisés par plus de 1 000 artistes professionnels en Europe.
Glisses et beurres
Glisses et beurres
suivi post-opératoire
suivi post-opératoire
Our Featured Products
Got Questions? We’ve Got Answers!
At Bheppo, we understand that shopping online can sometimes raise questions about orders, shipping, products, or returns. To make things easier for you, we’ve compiled a list of the most frequently asked questions along with clear answers..
How do I track my order?
Once your order is packed and shipped, you will receive a notification with tracking information.
Most orders arrive within 1–7 days (EU) or 7–14 days (outside EU), depending on your location.
Do you ship worldwide?
Yes! We ship to most countries globally. Shipping rates are calculated at checkout.
What if my order is lost in the mail?
If your package is lost, please submit a claim to questions@bheppo.com within 7 calendar days of the estimated delivery date. We’ll cover replacement shipping if the address provided was correct.
Can I cancel or change my order?
Please contact us immediately if you need to change or cancel your order. Once the warehouse processes it, changes cannot be made.
What if my order is returned or unclaimed?
Orders returned to us due to incorrect or unclaimed addresses will incur new shipping charges for reshipment.
How do I use a discount code?
Enter your discount code at the “Checkout” page in the designated discount code field. Note: Codes cannot be applied to already placed orders.
Are your products safe and vegan-friendly?
Tous nos produits sont testés dermatologiquement et conformes au règlement européen sur les cosmétiques. Notre Tattoo Butter, le Blackberry Slider et le Blackout Slider sont 100 % végans. Le Lavender Slider et le Bubblegum Slider contiennent de la vaseline (pétrolatum) et ne sont pas végans. Nos mousses, pastilles nettoyantes et films de protection ne sont pas végans.
How can I contact customer support?
For any questions about orders or products, email us at questions@bheppo.com. We aim to respond as quickly as possible.
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